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Knowledge management Any successful company needs a smoothly functioning system that allows a common culture of joint learning to develop. Knowledge is the decisive factor separating success from failure in the workplace. Consequently, creating and disseminating knowledge is an ongoing challenge. SIG applies knowledge management to ensure that the expertise of its employees is continuously refreshed and progressively developed in an effective and selective manner. Knowledge management allows know-how and know-why to be meaningfully input into team assignments, project groups and networks. To fulfil this aim, SIG has created an organization of learners, whose members are in a position to jointly and rapidly acquire knowledge. Further promotion and activities To further promote the learning process, SIG regularly initiates new activities, for example, the development of competence models, in conjunction with business excellence communities (including e-rooms), task forces in project management, supply chain management or human resources. SIG also networks with external partners such as the University of St. Gallen in Switzerland. Based on the SIG Competence Model, developed in 2001, tailored further education courses are available to employees. Where feasible and expedient, such courses are conducted internally, thereby encouraging employees from different locations to meet and cultivate the networking concept. Improving Leadership Management A Leadership Curriculum, developed in-house, is accessible to all management personnel and is aimed at the continuous improvement of management skills. In addition to methodology techniques such as moderation, presentation and project management, there is strong emphasis on the social competence of management executives, e.g. the relationship between communication and leadership, willingness to resolve conflicts and the fine art of constructive reviews with employees. |
