Building resilience through knowledge

Why it matters
- 42% of organizations cite knowledge retention as their top workforce challenge (Deloitte 2024 Human Capital Report).
- Companies with strong knowledge-management practices recover from disruption 35% faster (PwC Learning Resilience Study 2023).
- Formal mentoring improves knowledge transfer by 50% (ATD Research 2024).
In today’s environment, learning is not a nice-to-have — it’s a business enabler.
From information to intelligence
The digital era has shifted learning from courses to conversations. Knowledge is most powerful when it circulates — when experience flows freely between generations, sites, and disciplines.
Learning at SIG is built into how we operate. The SIG Academy offers 50+ e-modules spanning sustainability, technology, and leadership. But beyond content, it’s the culture that matters — mentoring circles, onboarding communities, and informal “Ask a Colleague” sessions that connect expertise across markets.
New joiners experience this immediately through our 90-Day Onboarding Journey, which blends self-learning, peer dialogue, and manager feedback. Experienced colleagues act as guides, sharing not just processes but stories — the unrecorded insights that keep knowledge alive.
Story spotlight
At SIG, knowledge doesn’t only flow from external experts — it’s cultivated from within. The Upskill Sessions invite colleagues from all functions and regions to share their know-how on topics ranging from process optimization and sustainability to data analytics and customer experience. Each session transforms practical expertise into shared intelligence, connecting people who might never meet in daily work.
Since its launch, more than 6000 participants have joined Upskill Sessions, with over 50 topics delivered by internal hosts. What began as a peer-sharing initiative has grown into a living network of specialists eager to teach, learn, and collaborate across markets.
For many participants, these sessions became a catalyst — unlocking new ideas, building confidence to present, and fostering a culture where every colleague is both a learner and a teacher.
Impact snapshot:
- +6000 participants across clusters
- +50 sessions led by internal experts
Upskill Sessions prove that our strongest learning assets are already in the room.
Looking ahead
In 2027, SIG will enhance knowledge sharing through AI-supported search and communities of practice — making collective intelligence our strongest form of resilience.