FSEs are the heart of SIG
At SIG, our Field Service Engineers (FSEs) and technical service experts don’t just support the business – they are a key element of our integrated packaging system and absolutely vital for our business. From installing new systems and troubleshooting complex issues to building lasting relationships with customers, they are essential to everything we do.
Our Technical Service is highly esteemed by our customers and proudly recognized as world-class – not only because of their unmatched skills, but because of their dedication, adaptability, and customer-first mindset.
A global reputation built on excellence
SIG’s technical teams are known worldwide for:
- Rapid response and precise problem-solving
- Deep technical knowledge across aseptic, pouch, and bag-in-box systems
- Consistently high uptime and productivity across customer lines
- Strong, trusted relationships in more than 100 countries
- Leading innovation in predictive maintenance, smart service models, and data analytics
Our FSEs don’t just keep things running – they drive customer success and brand trust every single day.
Globally celebrated, internally valued
We back up our praise with recognition. Our FSEs are frequently honored for their excellence, including:
- The Shine Awards, celebrating extraordinary impact and resilience
- Customer satisfaction scores that significantly outperform the competition and exceed industry benchmarks
- Global Performance & Reliability Centers that deliver faster, smarter support – powered by the expertise of our field teams
Why it matters for you
Joining SIG’s Technical Services team means joining a mission-critical function – where your knowledge drives results, your ideas spark innovation, and your passion is recognized. You’re not just fixing problems. You’re enabling progress. You’re building SIG’s future.